AI Solutions for Oracle Cloud & Fusion Applications

Plan

Design

Build

Run

Practical, governed AI solutions across Oracle Cloud Infrastructure and Oracle Fusion Applications — from first use case to a live, supported production service.

This service helps organisations plan, design, build and run practical AI solutions using:

Oracle Cloud Infrastructure (OCI) Generative AI and AI services — fully managed large language models for chat, summarisation, document processing and more
Oracle AI for Fusion Applications, including AI Agent Studio, to configure, extend and develop new embedded AI agents in Oracle Fusion Cloud ERP, HCM, SCM, EPM and CX

Designed for organisations that:

Want to introduce AI in a governed, auditable way
Need a partner who can advise, build and provide an ongoing managed service — not just proof-of-concepts

We focus on AI that enhances business processes — not standalone experiments — with clear human-in-the-loop review and alignment to UK data protection law.

Customers can take individual components, or the full end-to-end lifecycle.

Advisory

AI Strategy and Discovery

Identify realistic, safe, high-value AI opportunities using your existing Oracle estate.

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Typical activities

Review of current Oracle footprint (Fusion, OCI, APEX, data platforms, integrations)
AI awareness and use-case workshops with business and IT stakeholders
Identification and scoring of candidate use cases by business value, feasibility, risk and data readiness
Initial view of architecture options (Fusion AI agents, OCI Generative AI, APEX front-end)
Development of AI agents from templates or new, based around customer objectives

Outputs

AI opportunity map and prioritised use-case backlog
Recommended “first wave” pilots and quick wins
High-level roadmap and implementation options

Build

AI Development and Integration

Configure, develop and integrate working AI capabilities into existing systems.

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Examples of what can be built

AI copilots for staff:

Summarising documents
Drafting letters, reports and updates for human approval
Answering questions against approved policies, guidance and procedures

AI agents in Oracle Fusion (AI Agent Studio):

Configuring and extending pre-built agents for HCM, Finance, Procurement etc.
Building new agents or multi-agent workflows to guide users through complex processes, orchestrate tasks and surface insights inside Fusion screens

AI-enabled workflow applications outside of Fusion (often using Oracle APEX, OCI AI and Fusion data):

Case-management and triage portals that call OCI Generative AI or other provider APIs
Automation of classification, routing and enrichment of requests or documents
Narrative explanations and summaries on top of analytics and KPIs

Typical technical activities

Provisioning and configuration of OCI Generative AI (or non-Oracle) and AI Agents services
Prompt and template engineering, including evaluation and tuning
Creating secure connectors to Oracle and non-Oracle data sources
Integration with Fusion, APEX and other line-of-business systems (e.g. via REST APIs, integration platforms)
Building administrative dashboards and feedback loops so human reviewers can rate and correct AI outputs

Outputs

Working AI features in customer dev/test and production environments
Source code and configuration (stored in customer-approved repositories)
Test evidence, deployment runbooks and operational documentation

Design

Solution, Data and Architecture

Turn priority use cases into implementable, supportable AI solutions.

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Typical activities

Design of AI patterns using:

OCI Generative AI for chat, knowledge search, summarisation, redaction, classification etc.
OCI Generative AI Agents for virtual agents and multi-step workflows
AI Agent Studio for Fusion, to extend or create new agents inside Fusion applications

Data and RAG (retrieval-augmented generation) design:

Which Oracle and non-Oracle data sources will be used
How data will be indexed, retrieved and filtered
How to minimise exposure of sensitive data

Security, governance and compliance design:

Role-based access aligned to your existing Oracle identity and security model
Guardrails and policy checks to prevent data leakage or out-of-policy outputs

Non-functional design:

Performance, resilience and monitoring
Approach to testing, evaluation and human-in-the-loop review

Outputs

Solution architecture and integration design
Data, security and governance model for AI workloads
Test plan and evaluation criteria (quality, fairness, robustness, usability)

Managed Service

Support and Continuous Improvement

Keep AI capabilities reliable, safe, cost-effective and improving over time.

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Typical elements (tailored per customer)

Support for AI components on OCI and within Fusion
Monitoring of AI usage, performance, errors, drift and cost
Regular prompt and model reviews, tuning and A/B experiments
Adoption and rollout support for new Oracle AI features and models
Small change budget (e.g. enhancement requests, new use cases, refinements)

Service management

Named service manager
Regular service reviews (e.g. monthly/quarterly)
Reporting on incidents, changes, KPIs, risks and cost optimisation

Typical Use Cases

Finance and Procurement (Fusion ERP / EPM)

AI agents to help budget holders understand variances, trends and forecast changes
Assistants to summarise supplier performance and key contract clauses

Citizen-Facing or Internal Services

Summarising correspondence and case notes
Triage of inbound requests and routing, with explanations
Narrative commentary on metrics and dashboards for non-specialist audiences

HR and Workforce (Fusion HCM)

Drafting job descriptions, appraisal notes and learning recommendations for manager review
Agents to guide HR teams through complex policy and case work using your own policies

Security, Data Protection and Compliance

Solutions are designed to support compliance with UK GDPR, the Data Protection Act and local information-governance standards
Data flows, responsibilities (controller/processor) and retention are agreed with your information-governance and security teams
Logging, monitoring and alerting patterns are agreed with you

To find out more about our AI Solutions service, or to discuss how Beyond Systems can help your organisation plan, design, build and run governed AI on Oracle Cloud and Fusion Applications, contact our team today.

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